Legal

Privacy Policy

Effective Date: July 14, 2026

This Privacy Policy applies to all mobile games and applications developed and published by 4 Lines Infotech (also known as 4LinesInfotech), a registered organization with the legal entity name 4 LINES INFOTECH, operating under the game studio brand NeuroLoop Games. Our apps are available on Google Play under the developer account 4LinesInfotech (Developer Account ID: 5159746148365038579) and on the Apple App Store. This Privacy Policy explains how we collect, use, and protect your information when you use our apps, including but not limited to ArrowEscapeRun.

Effective Date: July 14, 2026
Legal Entity: 4 Lines Infotech
Developer: 4LinesInfotech
Studio: NeuroLoop Games

1. Information We Collect

When you use our apps, we may collect the following information:

  • Device model and operating system version
  • Unique device identifiers and Advertising ID
  • Language and region settings
  • App version and gameplay statistics
  • Crash reports and performance data
  • IP address (used for security and analytics)
  • Email address (only if you contact our support)

2. How We Use Your Information

We use the collected information to:

  • Operate and improve our games and apps
  • Fix bugs, crashes, and technical issues
  • Analyze gameplay performance and user experience
  • Deliver relevant advertisements
  • Respond to support requests
  • Detect fraud or misuse
  • Comply with legal obligations

3. Advertising

Our apps may display advertisements through third-party advertising partners such as Google AdMob. These providers may collect device identifiers, Advertising ID, approximate location, and app usage data to deliver relevant ads and measure advertising performance.

4. App Tracking Transparency (Apple Devices)

On Apple devices (iOS/iPadOS), we comply with Apple's App Tracking Transparency (ATT) framework. You may be asked for permission before we or our advertising partners track your activity across apps and websites. You may grant or deny this at any time via Settings → Privacy → Tracking. Denying tracking will not affect your ability to use the app.

5. Analytics

We use third-party analytics services to understand how players interact with our apps. These services may collect:

  • Session duration
  • Levels completed
  • Crash reports
  • Device information
  • Performance metrics

Data is aggregated wherever possible.

6. In-App Purchases

If our apps offer in-app purchases, payments are processed securely through Google Play (Android) or the Apple App Store (iOS). We do not collect or store your payment card information.

7. Children's Privacy

Our apps are designed for a general audience. We do not knowingly collect personal information from children under the age required by applicable law without parental consent. If you believe a child has provided personal information, please contact us and we will delete it where required.

8. Data Sharing

We do not sell your personal information. We may share data only with:

  • Analytics providers (e.g. Google Analytics for Firebase)
  • Advertising partners (e.g. Google AdMob)
  • Cloud service and crash reporting providers (e.g. Firebase Crashlytics)
  • Legal authorities when required by law

9. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of internet transmission is completely secure.

10. Third-Party Services

Our apps may use the following third-party services, each governed by their own privacy policies:

  • Google Play Services
  • Google AdMob
  • Google Analytics for Firebase
  • Firebase Crashlytics
  • Apple App Store Services
  • Apple StoreKit (for in-app purchases on iOS)

11. Your Rights

Depending on your country or region, you may have the right to access, correct, or request deletion of your personal data, restrict or object to processing, and withdraw consent. To exercise these rights, contact us at the details below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and within our apps. Continued use of our apps after updates constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Consent — By downloading, installing, or using our apps, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.